TexCare Webshop

These are our terms of sale.

Packaging and shipping. You will receive immediately after booking confirmation in your mail mailbox.
TexCare delivers the goods for free when you buy for 20£ or more.
You are will be informed via mail or SMS concerning the whereabouts of your package and when and where your package can be picked up or delivered.

Delivery time. We deliver your order as soon as possible. During the holidays it may take longer.

Back Order. It happens rarely, but if an item is out of stock, it will be put on back order for delivery as soon as possible. You will then be contacted via e-mail with the option to cancel the order instead of waiting for the goods return.

Pricing. All prices on www.texcare.dk VAT. If the purchase is made by a company with a valid business registration, VAT can of course be deducted.

On TexCare Webshop you can pay with Visa, Visa / debit card, Visa Electron, MasterCard, MasterCard Direct, Maestro, Diners and PayPal.

Credit card security. Payment by debit cards in Danish internet shops is safe!
Consumer Council recommends exactly that you only use debit cards online, rather than bank transfer when the consumer simply are best protected when paying with a debit card.
We use PBS certified Payment Gateway. This means that the data you send, can only be read by PBS. The Payment is an electronic cash register, which provides for approval of cards, and SSL encrypted transfer of amount. Payment Gateway meets the latest requirements for security, also in addition to the transaction, such as Firewall, virus protection and more. Payment Gateway uses 128 bit SSL encryption of card and account information and is basically unbreakable. When SSL 128 bit encryption is the latest security standard may imply that it is not possible to complete a transaction when using an older browser version.
When you pay by credit card online, you are liable not to abuse. You have the option to refuse payment when you receive your statement. You have no deductible in the event that your card is misused in an Internet shop that uses SSL (Secure Socket Layer) in its payment system. You are thus better protected than in the physical world where you have an excess of 1,200 kr. If your credit card is abused using your pin code.
The amount of your purchase deducted only when the ordered is shipped. You will always receive an order confirmation via e-mail and there may never be deducted an amount greater than what you have approved the acquisition.
You can read more on the Consumer Ombudsman on e-commerce: Net Check.

Check digits
The CVC is a three-digit code used to increase the security of card payments on the Internet and by phone. The code, which is also called CW code (Visa) or CVC (Mastercard / Eurocard) are printed in the signature field on the back of your card. The code is based on a mathematical algorithm, which is based on the card number and expiration date. Enter the code correctly indicates that the card is genuine.
TexCare does not store the information you provide for the security code. To learn more about the security code, ask your bank or card issuer.

Warranty. TexCare provide 2 years warranty under the Sale of Goods Act, covering manufacturing and material defects discovered in its / normal product use. The warranty does not cover defects or damages directly or indirectly caused by improper use, the instructions are not followed. Complaints about defects which should be detected after short-term use of the product, usually 14 days / max two months to be communicated TexCare writing by mail. The product can then be returned for exchange or by appointment if necessary. credited. In connection with complaints TexCare return costs reasonable.

By any. damaged goods. If the goods are damaged during shipping, please complaint addressed to Post Denmark. Is the package visible damage complaint must be made within a maximum of 2 days, by no visible damage within 7 days.

Missing delivery. Should it happen that the package does not arrive at the expected time, please contact TexCare, who will immediately check the goods are sent in good time here, and then to Post Denmark if the delay occurred during transportation.

Contact us. If you need to contact us, please send us an email at email@texcare.dk

Our other contact information is:
TexCare · Viborgvej 9 · DK-8920 Randers NV
Phone: +45 86434311/+45 40783900
CVR no. 19512347

Protecting your personal information. The data which we record, is regulated by the “Act on processing of personal data ‘. Data supervises all processing operations covered by the law. You can read more on www.datatilsynet.dk

TexCare do not leave the buyer’s information to third parties. Cookies are used on this online shop to keep track of the purchased when selected items, and to store delivery address. You can also choose to receive information emails from TexCare.
The data collected by this site is used to:
a. Receive and process orders
b. Administer and enhance the site and service
c. Monitor customer account status beyond that required for individual purchases
d. Only disclose information to third parties for the supply of goods.

Right of withdrawal. If you regret your purchase of a product, it can be returned. If within 14 days after receipt of the packet writing (email / letter) sends an unequivocal message to TexCare that you are canceling the deal, you can within a further 14 days return the item to our above address in the same condition as you received it. You must pay for return shipping. If the product is in use, or appears impaired by returning TexCare is entitled to deduct the amount of the product’s original price deterioration is estimated to be. Buyer shall bear the risk of returning if the goods do not arrive in undamaged condition.
You must provide information that makes it possible for us to identify you. This means you have to remember to write your name, address and telephone number and indicate your bank registration and account number so we can transfer the money to you. When merchandise is received and approved, we will credit the price.
Disappearing goods or becomes damaged during shipment, upon return, you bear the risk of it.
Buyer can not exercise the right of withdrawal by merely refusing to pick up or receive the product when it comes. You must also provide a written notice of the withdrawal (email or letter)
The customer bears the risk of the product during the return to you. This means that if the item is lost or damaged in transit repay TexCare not the purchase price, unless the product still has a sale value.

Jurisdiction. Any dispute involving TexCare is subject to Danish law by the court in Randers, Denmark, as the first court, unless mandatory legislation summon otherwise. This also applies to sales abroad, Greenland and the Faroe Islands.

Buy in TexCare Web Store – the world’s easiest and safest way of acting.